---
title: "Licensing Activation - Error Code: 5008"
description: When activating your PlanGuru license an Error code "5008" indicates that the licensing information has been entered in incorrectly.  Please attempt to activate your license again remembering that the
---

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# Licensing Activation - Error Code: 5008

When activating your PlanGuru license an Error code "5008" indicates that the licensing information has been entered in incorrectly.  Please attempt to activate your license again remembering that the password is case sensitive.  Another common mistake is using the invoice ID or customer ID instead of the license ID when attempting to activate the product.

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